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Recruiting· Boutique recruiting firm
TalentForge
Lifted dialer connect rate 30% by validating numbers before outreach.
+30%
dialer connect rate
6 hrs/wk
of wasted dialing removed
1 pass
to validate the whole list
The challenge
TalentForge's recruiters were burning hours dialing disconnected and wrong-type numbers from aggregated candidate lists.
There was no way to know which numbers were live mobiles versus landlines or dead lines until a recruiter actually called.
What they did
- 1Validated every candidate phone number for line type, carrier and active status before it reached a recruiter's queue.
- 2Filtered out disconnected numbers and flagged landlines so SMS outreach only went to textable mobiles.
“Our recruiters spend their time having conversations now, not listening to disconnected-number tones.”
Illustrative scenario with representative numbers.
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