Privacy Policy
Last updated: June 27, 2026
BounceBlock.io (“BounceBlock”, “we”, “us”), a product of Lacewing Technologies, helps you verify emails, validate phone numbers and remove duplicates from contact lists. This policy explains what we collect, why, and the choices you have.
Information we collect
- Account data: your name, email address and password (stored only as a secure hash).
- Uploaded list data: the email addresses, phone numbers, names and company fields you submit for verification.
- Billing data: handled by Stripe; we never see or store your full card number.
- Usage data: log and analytics data such as IP address, browser, and the actions you take in the app.
How we use your information
- To provide the service — verifying the contacts you upload and returning results.
- To operate your account, process payments and provide support.
- To secure the service, prevent abuse and meet legal obligations.
- To send service emails (receipts, results, security notices). Marketing email is opt-out at any time.
Legal bases for processing (GDPR)
We process account and uploaded data to perform our contract with you. We rely on legitimate interests for security and product improvement, and on consent for non-essential cookies and marketing. Where we act as a processor for the contact data you upload, we process it only on your instructions — see our Data Processing Agreement.
Data retention
| Data type | Retention |
|---|---|
| Uploaded files (raw) | Encrypted, deleted within 24 hours |
| Verification results | 90 days (Pro) / 1 year (Business) |
| Account data | Lifetime of the account + 30 days, then anonymized |
| Payment records | 7 years (legal requirement) |
| Logs | 12 months |
Your rights
Depending on where you live, you may have the right to access, correct, delete, port or restrict processing of your personal data, and to object or withdraw consent. Email privacy@bounceblock.io to exercise any of these; we respond within the timeframe required by law.
Security and international transfers
We encrypt data in transit (TLS 1.3) and at rest (AES-256), and apply access controls and monitoring. Where data is transferred internationally, we rely on Standard Contractual Clauses or equivalent safeguards.
Changes and contact
We will post any changes to this policy here and update the date above. Questions? Email privacy@bounceblock.io.
This document is a template provided for convenience and is not legal advice. Have qualified counsel review it before you rely on it. Questions: privacy@bounceblock.io.